Apps as an additonal possibility for the communication between brand and his audience: An analysis based on the users rating
Abstract
The actual situation in the new technology market and sector generates the need that companies and also brands communicate like social entities (social communities) via new tools like app’s (applications) for mobile phones. This article presents (outlines) the results of a research that is built of a detailed analyze of 24 brands that are using apps as a tool. In particular the study was focused only on iPhone devices. The unique selection criterion was how the users rated the specific application. For companies and brands apps are an additional opportunity to get in contact (in touch) with their customers.
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