Transparency as a medicine. Communicating the pandemic through the autonomous regions' open data portals
Abstract
The autonomous communities had to manage communication through their transparency portals during the pandemic. In the absence of agreements on what information they should publish, it is necessary to evaluate these portals as communication tools. In order to evaluate the quality of the transparency platforms on coronavirus, a double study was carried out. First, we undertook a content analysis of the data portals of the 17 autonomous communities and, subsequently, we interviewed the heads of the communities that obtained the best results in the analysis. The results show that the portals are still deficient, considering that the crisis started more than a year ago. Centralization of communication has proven to be the most effective way to manage transparency. The success of these portals has largely depended on the human value and the institutions’ openness attitude.
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