Media web sites interactivity: Searching new ways to dialog with their users

  • Magaly Varas-Alarcón Pontifica Universidad Católica de Valparaíso
  • Cristián González Arias Pontifica Universidad Católica de Valparaíso
Keywords: Interactivity, web sites, mass media, journalism

Abstract

Currently the media have made many new tools on their websites in order to broaden the dialogue with its users, a feature that has been called interactivity. The objective of this research is to describe the interactive resources of Chilean media websites. The analysis was conducted at 20 sites using a pattern of six dimensions with interactive forms which are today using identified. The findings indicate that digital media Chileans are expanding the possibilities of dialogue with users on social media, especially Twitter and Facebook, and the mediauser interaction is monological, that is to say, from the media to the user, but with very low feedback.

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Published
2016-05-06
How to Cite
Varas-Alarcón M. y González Arias C. (2016). Media web sites interactivity: Searching new ways to dialog with their users. Estudios sobre el Mensaje Periodístico, 22(1), 549-566. https://doi.org/10.5209/rev_ESMP.2016.v22.n1.52613
Section
Research and Documents