The opinion of professionals about citizen participation in the media
Abstract
This paper presents the results of a Delphi study ran by media professionals to understand the impact of citizen engagement in: 1) the use of traditional sources by the media and how these incorporated other relations with citizenship journalism; 2) the changes in professional routines and in the appearance / transformation of the genres and formats; 3) the changes affecting the audience and its capacity to be well informed. In summary, what the sense of these changes produced in the media consumption patterns is, which is the value added by the citizenship journalism to the news, and if current information overload is leading to disinformation processes or on the contrary has helped the audience capacity to be well informed, improve democratic quality and contribute to the construction of a conscious and critical citizenship.
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