Social networks and consumers: voice and image building

  • Mª Henar Alonso Mosquera Universidad CEU San Pablo
  • Ángel Bartolomé Muñoz de Luna Universidad CEU San Pablo
Keywords: Facebook, Social Media, Market Research, Corporate, Brand identity, Fan.

Abstract

This paper focuses on the “fan “ phenomenon on Facebook as the form used by consumers to express their interests, hobbies and personality, and how through such detachment to them, users participate in the process of building brand identity. This research is based on a survey between college students that analyzes the official profiles of well-known brands they follow. Studying college students behavior was preferred as this is the audience with a more developed familiarity with information and communication technologies as tools used to communicate and share contents. After exploring the official profiles users were following , we have analyzed the brands and product categories to which they belong, to understand which are the ones with the greatest draft in public preferences

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Published
2014-04-28
How to Cite
Alonso Mosquera M. H. y Muñoz de Luna Á. B. (2014). Social networks and consumers: voice and image building. Historia y Comunicación Social, 19, 211-221. https://doi.org/10.5209/rev_HICS.2014.v19.45022