The hospital library as a profitable element for the organization: the investment returns

  • Juan Medino Muñoz Hospital Universitario de Fuenlabrada. Biblioteca
  • Tomás Sebastián Viana Hospital Universitario de Fuenlabrada
  • Montserrat Domínguez Peromingo Hospital Universitario de Fuenlabrada. Biblioteca
  • Ángel Pueyo Hospital Universitario de Fuenlabrada
  • Miguel Ángel Máñez Ortiz Servicio Madrileño de Salud. Unidad de gestión del Conocimiento de la Dirección General de Recursos Humanos
Keywords: Hospital libraries, Return of Investment, Contents generation, Hospitals, Librarian role

Abstract

The hospital library plays a unifying role of the necessary information for its activity, not only retrospectively but also prospectively. The traditional image of the service can make difficult that assessment. The aim of this study is to expose the virtual tools developed in the Library of Hospital Universitario de Fuenlabrada in order to offer updated and relevant information as enhancement of this Department in the Organization (ROI = 276%). The conclusions reached are:  the library can (must) assume a proactive role in the hospital organization; it is configured as an information service that participates and contributes to the management of the hospital knowledge, breaking its traditional image of “knowledge store”; the support of the Directorate is essential to develop that role; the existence of libraries and librarians in the hospitals is an opportunity of development; the use of indicators to measure the activity facilitates  the intelligibility for the managers.

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How to Cite
Medino Muñoz J., Sebastián Viana T., Domínguez Peromingo M., Pueyo Á. y Máñez Ortiz M. Á. (2018). The hospital library as a profitable element for the organization: the investment returns. Revista General de Información y Documentación, 28(1), 275-282. https://doi.org/10.5209/RGID.60808
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Articles