The school library as seen by its users: the case of the library of Public School Isabel la Católica
Keywords:
School library, assesment, LibQual , ServQUAL, information literacy, quality management, Isabel La Católica public school.
Abstract
The purpose of this paper is to evaluate the Library of the School Isabel La Católica through the vision provided by their users, including 5-12 year old students as well as teachers. Their views and perceptions have conducted a subjective evaluation based on the ServQUAL and LibQUAL+ models, that have been adapted to the characteristics of different types of users and to the objectives of the school libraries in the Region of Madrid.Downloads
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How to Cite
M. Ferrer L. y Moscoso P. (2012). The school library as seen by its users: the case of the library of Public School Isabel la Católica. Revista General de Información y Documentación, 21, 79-98. https://doi.org/10.5209/rev_RGID.2011.v21.37832
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