Inbound marketing model as a political and government communication strategy: attracting and involving citizens

Keywords: Digital information, institutional comunication, e-governance, inbound marketing, inbound government

Abstract

It tries to respond to the absence of inbound marketing experiences in political and institutional communication in Spain, where its use is limited to the commercial sphere. Through an exploratory study, the behavior and impact of the methodology is analyzed in a case of institutional communication of a local administration and the reaction of the users is studied. It is concluded that inbound marketing applied to a case of political communication exceeds expectations and provides better data than business marketing. The result is satisfactory in terms of reaching the target audience and producing a high number of conversions to leads and closures.

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Published
2024-07-22
How to Cite
Climent Rodríguez J. A. y Toscano Arenas C. (2024). Inbound marketing model as a political and government communication strategy: attracting and involving citizens. Cuadernos de Gobierno y Administración Pública, 11(1), e92831. https://doi.org/10.5209/cgap.92831
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Artículos