From citizen engagement to coproduction. Analysis of the concept and cases of the public administration

  • Paloma Piqueiras Conlledo Universidad Complutense de Madrid
DOI: https://doi.org/10.5209/cgap.64948
Keywords: coproduction, citizen engagement, public administration, governance

Abstract

The 2008 economic crisis triggered a period of austerity, risks and socio-economic challenges. In the case of the Public Administration, this could meant, at least, three defiance: a) maintaining the same level of excellence with fewer resources (Luoma-aho, 2007); b) undertake the problems to satisfy the demands of the population (Thomas, 2013) and; c) face the loss of trust that citizens have in the Public Administration (Eurofound, 2013). In short, the financial situation forced the public sector to rethink its way of relating to citizens. This research, based on the theory of intangible assets (Canel and Luoma-aho, 2017), studies the differences between citizen engagement and co-production actions and provides suggestions for the development of cooperation between public institutions and citizens.

Downloads

Download data is not yet available.

Author Biography

Paloma Piqueiras Conlledo, Universidad Complutense de Madrid

Doctora en Comunicación Audiovisual, Publicidad y Relaciones Públicas, Máster en Comunicación de las Organizaciones y Licenciada en Periodismo por la Universidad Complutense de Madrid.

En la actualidad, es investigadora y docente contratada UCM y Santander Universidades. Pertenece al Grupo de Investigación “Bienes Intangibles en el Sector Público” en el que estudia la gestión del compromiso ciudadano como fuente de riqueza tangible para las naciones y, además, es miembro del Comité Académico de la Asociación de Comunicación Política (ACOP). Anteriormente ha trabajado en la Cadena COPE y en el departamento de Comunicación de Siemens Healthineers.

View citations

Article download

Crossmark

Metrics

Published
2020-06-25
How to Cite
Piqueiras Conlledo P. (2020). From citizen engagement to coproduction. Analysis of the concept and cases of the public administration. Cuadernos de Gobierno y Administración Pública, 7(1), 1-14. https://doi.org/10.5209/cgap.64948
Issue
Vol. 7 No. 1 (2020)
Section
Artículos

License

In order to support the global exchange of knowledge, the journal Cuadernos de Gobierno y Administración Pública is allowing unrestricted access to its content as from its publication in this electronic edition, and as such it is an open-access journal. The originals published in this journal are the property of the Complutense University of Madrid and any reproduction thereof in full or in part must cite the source. All content is distributed under a Creative Commons Attribution 4.0 use and distribution licence (CC BY 4.0). This circumstance must be expressly stated in these terms where necessary. You can view the summary and the complete legal text of the licence.