Artificial Intelligence from a critical perspective: Generative AI as a tool for information and knowledge transmission

Abstract

Artificial Intelligence (AI) has complemented human tasks by being a tool that speeds up data processing and provides information in an effective way, reducing the response times of computer systems. The generative capability of AI is part of technological evolution and brings about a change in the relationship between humans and AI. Generative AI has been presented as a mechanism to promote the democratization and diversity of AI through a process of learning from interaction with users, which implies a constant improvement of its capabilities. From these characteristics of generative AI, arises a question about the models of sociological references, cultural diversity and human rights that have been implemented or not in the main open-access AI platforms. To develop this research, the responses of the main AI-based chatbot platforms on issues related to other cultures, non-traditional knowledge, worldviews and non-Western ways of life are analyzed, approaching this topic from a critical, social and human perspective.

As a result, generative AI does not recognize members of society who do not have the resources or time to be part of the AI learning process. As a consequence, the sources of information are reduced, those who do not participate in the technological advances are made invisible and gaps are established into more inequalities in society.