Difficulties of professionals of the child welfare system to investigate cases

Abstract

Investigating notifications of possible situations of child abuse is a complex task for which professionals in the child protection system are responsible. Investigations cannot always be conducted under the best conditions. The aim of this study is to identify the main difficulties that professionals face. For this purpose, 90 specialists responded to a questionnaire consisting of an open question regarding this issue. Eight categories were established pursuant to an analysis of the content of the responses. The most common problem is a lack of available time to conduct investigations, though other categories are identified relating to working conditions and lack of technical training. Some differences are also found with regard to professional profile. The results obtained are discussed with reference to previous literature and reflections are provided in terms of improving investigations.