Digitalization and teleworking in times of pandemic: different measures and analyses

Abstract

This article analyzes the telework phenomenon, providing different measurements and studying the link between its prevalence and the degree of digital development achieved. It highlights the existing measurement problems and its main socioeconomic effects, such as the impact on productivity, the degree of job satisfaction, the work-life balance or environmental sustainability. The approach is quantitative, through the collection and analysis of statistical information from various official sources and available researches. The temporal reference corresponds to the period marked by the COVID-19 pandemic, examining the evolution prior to the health crisis and the most recent data. From the spatial point of view, the study focuses on the context of the European Union and, in particular, on Spain. Among the results obtained, the importance of human capital in explaining the different incidence of telework in European countries is noted.