Public Information and Civil Protection and Emergency Legislation

Abstract

Public Information, in catastrophic or emergency situations, is carried out from two distinct and, usually, opposing aspects. The "anything goes to increase the audience", which is usually used by private Social Media, clashes with the obligation of the Administration to inform, truthfully and without the need for the citizen to request it; that is, the idea that Information, in these cases, is a Public Service. In order to comply with what the Spanish legal system imposes on the different Public Administrations, it is not only necessary to pay attention to the characteristics of the information to be disseminated, but also to keep in mind the security and certainty that, if necessary, it will reach the citizen in the appropriate medium in a timely manner. To achieve this, the appropriate technical and human resources must be available, including personnel specialized in the management of the information generated by ...