El mercadeo social/estratégico de los productos/servicios y la definición del perfil de competencias del profesional de la información

  • Johann Pirela Morillo
  • Ruby Portillo de Hernández
Keywords: Social Marketing, Strategic Marketing, Information Services, Information Products

Abstract

The aim of this paper is to suggest some desirable competences that information professionals should have if they are to engage in marketing of information products and services. To do so, we have derived some guiding categories from the research on social, strategic and information marketing of such authors as Kotler (1992) and (2006), Barrera (1998), Muñoz (2001), Pérez (2004), Díaz Grau (2005) and Albrecht (2006). We have also used Cartier’s (1999) Model of Multiple Level Communication as a reference to help us propose the organization and design of information services and products according to different levels of communication.

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Published
2009-09-25
How to Cite
Pirela Morillo J. . y Portillo de Hernández R. . (2009). El mercadeo social/estratégico de los productos/servicios y la definición del perfil de competencias del profesional de la información. Documentación de las Ciencias de la Información, 32, 179-192. https://revistas.ucm.es/index.php/DCIN/article/view/DCIN0909110179A
Section
Articles