Implementation of a school mediation program: analyzing the perceived difficulties and ways to improve it

Abstract

This research analyzes the implementation of a Mediation Program in a high school in Madrid, taking into consideration the group participants’ perception of the difficulties. During the academic year (2011-2012) meetings and training activities, as well as several focus groups were developed. Once the process was over some difficulties at different levels were observed (lack of involvement, internal and external coordination difficulties, among others aspects). On the other hand, the participants also expressed their satisfaction with the Mediation Program (as it facilitated a better coexistence in their school or the development of personal skills). Furthermore, some participants’ suggestions to improve the Mediation Program are presented. Finally, the necessity of contextualizing these projects within a long term perspective is pointed out. It seems a key factor to be able to prioritize short term objectives, and to consider at least a period of two years for a successful implementation of the program and to carry on with the process in spite of difficulties.