Ruiz-Ramirez, Jessica Alejandra, and Leonardo David Glasserman Morales. “Characteristics of Educational Quality Assurance: A Systematic Mapping 2016-2020”. Revista Complutense de Educación 32, no. 3 (April 19, 2021): 337–348. Accessed July 11, 2026. https://revistas.ucm.es/index.php/RCED/article/view/70182.