Incidental news consumption on Telegram
- Hada M. Sánchez Gonzales University of Seville https://orcid.org/0000-0001-5078-2184
- Javier Martos Moreno University of Seville https://orcid.org/0000-0002-1659-3723
Abstract
Digital news consumption occurs through social media as a source of information (Digital News Report, 2023). The research explores news consumption habits on Telegram, an emerging mobile messaging platform, and determines whether users use it for information. The survey technique was used on profiles (n=500) linked to the field of communication (students, professionals, academics...). According to the users consulted, incidental consumption, in a summarized format and with headlines highlighted, prevails over extended information, while the trust or credibility of the journalistic brand represents a fundamental component in the user's choice of information consumption source on Telegram.
Author Biographies
Profesora Titular en Periodismo de la Universidad de Sevilla. Dirige el Laboratorio de Proyectos en Comunicación (LabProCom), el Grupo de Investigación GIATI y la revista científica “Textual &Visual Media” de la SEP. Especializada en medios digitales; social media, rutinas y perfiles periodísticos; verificación, innovación periodística y emprendimiento digital. Es autora de un centenar de artículos y libros sobre estos temas. Participa en proyectos competitivos a nivel internacional, nacional y regional y sus resultados han tenido un impacto transfronterizo. Es investigadora del proyecto de I+D+i "Impacto de la desinformación en el periodismo: contenidos, rutinas profesionales y audiencias (DESINFOPER)”, PID2019-108956RB-I00 (Ministerio de Ciencia e Innovación de España) y del proyecto “Impacto de la desinformación en Andalucía: análisis transversal de las audiencias y las rutinas y agendas periodísticas. Desinfoand” Proyectos de Excelencia. ProyExcel_00143.
Periodismo y comunicación corporativa. Doctorando Interuniversitario en Comunicación en la Universidad de Sevilla. Máster en Comunicación Institucional y Política por la Universidad de Sevilla. Ha desempeñado labores en medios (TV, radio y prensa) y gabinetes de comunicación. Ha participado como autor y ponente en varios congresos de comunicación a nivel nacional e internacional (IAMCR, SEP, Congreso Internacional de Comunicación y Pensamiento), sobre periodismo, audiencia y comunicación digital. Premio Innovación Abierta Sevilla en 2019.
References
Ahmed, S., y Gil-Lopez, T. (2022). Incidental news exposure on social media and political participation gaps: unraveling the role of education and social networks. Telematics and Informatics, 68 (december 2021), 101764. https://Doi.Org/10.1016/J.Tele.2021.101764 DOI: https://doi.org/10.1016/j.tele.2021.101764
Akbari, A., y Gabdulhakov, R. (2019). Platform surveillance and resistance in Iran and Russia: The Case of Telegram. Surveillance & Society, 17(2), 223-231. https://doi.org/10.24908/ss.v17i1/2.12928 DOI: https://doi.org/10.24908/ss.v17i1/2.12928
Alonso, L. E., y Fernández Rodríguez, C. (2021). El papel del consumo en la economía de plataformas: el vínculo oculto. Revista Española de Sociología, 30(3), 1-12. https://doi.org/10.22325/fes/res.2021.69 DOI: https://doi.org/10.22325/fes/res.2021.69
Al-Rawi, A. (2022). News loopholing: Telegram news as portable alternative media. Journal of Computational Social Science, 5, 949–968. https://doi.org/10.1007/s42001-021-00155-3 DOI: https://doi.org/10.1007/s42001-021-00155-3
Anglano, C., Canonico, M., y Guazzone, M. (2017). Forensic analysis of Telegram Messenger on Android smartphones. Digital Investigation, 23, 31-49. https://doi.org/10.1016/j.diin.2017.09.002 DOI: https://doi.org/10.1016/j.diin.2017.09.002
Ardèvol-Abreu, A., y Gil de Zúñiga, H. (2017). Effects of editorial media bias perception and media trust on the use of traditional, citizen, and social media news. Journalism & mass communication quarterly, 94(3), 703-724. https://doi.org/10.1177/1077699016654684 DOI: https://doi.org/10.1177/1077699016654684
Azenkot, T. (2016). Bite-Sized News Defined for the Mobile Generation. LapthrinX. https://acortar.link/ZPuPIs
Bailey, R., Fox, J., y Grabe, M.E. (2013). The Influence of Message and Audience Characteristics on TV News Grazing Behavior. Journal of Broadcasting & Electronic Media, 57(3), 318–337. https://doi.org/10.1080/08838151.2013.816704 DOI: https://doi.org/10.1080/08838151.2013.816704
Camaj, L. (2019). From selective exposure to selective information processing: A motivated reasoning approach. Media and communication, 7(3), 8-11. https://doi.org/10.17645/mac.v7i3.2289 DOI: https://doi.org/10.17645/mac.v7i3.2289
Casas, J., Repullo Labrador, J. R., y Donado Campos, J. (2003). La encuesta como técnica de investigación. Elaboración de cuestionarios y tratamiento estadístico de los datos. Atención primaria, 31(8), 527-538. https://doi.org/10.1016/S0212-6567(03)70728-8 DOI: https://doi.org/10.1016/S0212-6567(03)70728-8
Casero-Ripollés, A. (2012). Beyond newspapers: News consumption among young people in the digital era. Comunicar, 39, 151-158. https://doi.org/10.3916/C39-2012-03-05 DOI: https://doi.org/10.3916/C39-2012-03-05
Catalina-García, B., García Jiménez, A., y Vozmediano, M. (2015). Jóvenes y consumo de noticias a través de Internet y los medios sociales. Historia y Comunicación Social, 20(2), 601-619. https://doi.org/10.5209/rev_HICS.2015.v20.n2.51402 DOI: https://doi.org/10.5209/rev_HICS.2015.v20.n2.51402
Cea D’Ancona, M.A. (2010). Métodos de encuesta. Síntesis.
Coddington, M. (2015). Clarifying journalism’s quantitative turn. Digital Journalism, 3(3), 331–348. https://doi.org/10.1080/21670811.2014.976400. DOI: https://doi.org/10.1080/21670811.2014.976400
Dargahi-Nobari, A., Reshadatmand, N., y Neshati, M. (2017). Analysis of Telegram, an instant messaging service. Conference held at the CIKM 2017, Singapur, 2035–2038. https://doi.org/10.1145/3132847.3133132 DOI: https://doi.org/10.1145/3132847.3133132
Deakin, D. R. (2021). WhatsApp Scrambles to Stem the Flow of Users Moving to Rivals Signal and Telegram as Millions Protest Against Controversial Privacy Policy. https://acortar.link/34iQYv
Digital News Report. (2021). A pesar de la débil confianza en las noticias, las marcas periodísticas y locales conservan credibilidad. https://acortar.link/0qKYHq
Digital News Report. (2021). Los servicios de mensajería instantánea se consolidan para leer, ver, encontrar, compartir o comentar noticias. https://acortar.link/tXmB4M
Digital News Report (2023). El periodismo afronta los retos de la confianza y el interés hacia los nuevos referentes. https://acortar.link/6h
Fletcher, R., y Nielsen, R.K. (2018). Are people incidentally exposed to news on social media? A compara-tive analysis. New Media & Society, 20(7), 2450-2468. https://doi.org/10.1177/1461444817724170 DOI: https://doi.org/10.1177/1461444817724170
Gil de Zúñiga, H. & Cheng, Z. (2021). Origin and Evolution of the News Finds Me Perception: Review of theory and effects. Profesional De La Información. https://doi.org/10.3145/epi.2021.may DOI: https://doi.org/10.3145/epi.2021.may.21
Giraldo-Luque, S. y Fernández-Rovira, C. (2020). Redes sociales y consumo digital en jóvenes universitarios: economía de la atención y oligopolios de la comunicación en el siglo XXI. El Profesional de la Información, 29(5), https://doi.org/10.3145/epi.2020.sep.28 DOI: https://doi.org/10.3145/epi.2020.sep.28
Igartua, J.J. (2006). Métodos cuantitativos de investigación en comunicación. Bosch.
Interactive Advertising Bureau Spain. (2021). Annual study of social networks. https://iabspain.es/estudio/estudio-de-redes-sociales-2021/
Karlsson, M. (2010). Rituals of Transparency. Journalism Studies, 11(4), 535–545. https://doi.org/10.1080/14616701003638400 DOI: https://doi.org/10.1080/14616701003638400
Karpchuk N., Yuskiv B., y Pelekh O. (2022). The Structure of Strategic Communications during the War: the Case-Study of the Telegram Channel Insider Ukraine . Politologija, 107(3), 90-119. https://doi.org/10.15388/Polit.2022.107.3 DOI: https://doi.org/10.15388/Polit.2022.107.3
Kermani, H. (2018). Telegramming News: How have Telegram channels transformed journalism in Iran? Türkiye İletişim Araştırmaları Dergisi, 31, 168-187. https://doi.org/10.17829/turcom.423307 DOI: https://doi.org/10.17829/turcom.423307
Lázaro-Rodríguez, P. (2021). Digital news on public libraries: Media mapping and thematic and consumption analysis based on Facebook interactions. El Profesional de la Información, 30(1). https://doi.org/10.3145/epi.2021.ene.15 DOI: https://doi.org/10.3145/epi.2021.ene.15
Lee, S., Nanz, A., & Heiss, R. (2022). Platform-dependent effects of incidental exposure to political news on political knowledge and political participation. Computers in Human Behavior, 127, 107048. https://doi.org/10.1016/j.chb.2021.107048 DOI: https://doi.org/10.1016/j.chb.2021.107048
Lou, C, Tandoc Jr., E., Xuan Hong, L., Yuan Pong, X., Xin Lye, W., y Gya Sng, N. (2021). When Motivations Meet Affordances: News Consumption on Telegram. Journalism Studies, 22(7), 934 -952, https://doi.org/10.1080/1461670X.2021.1906299 DOI: https://doi.org/10.1080/1461670X.2021.1906299
Lu, Y., y Lee, J.K. (2021). Determinants of cross-cutting discussion on Facebook: Political interest, news consumption, and strong-tie heterogeneity. New Media & Society, 23(1), 175-192. https://doi.org/10.1177/1461444819899879 DOI: https://doi.org/10.1177/1461444819899879
Martín Granados, I. (2016). Telegram, herramienta de comunicación política. Asociación de Comunicación Política. https://acortar.link/4TlNqn
Martínez, G. (2003). El consumo de información: una primera aproximación al concepto. Hipertext.net, 1. https://acortar.link/brOfFS
Matthes, J., Nanz, A., Stubenvoll, M., & Heiss, R. (2020). Processing news on social media. The political incidental news exposure model (PINE).
Science Direct, 21(8), 1031-1048. https://doi.org/10.1177/1464884920915371 DOI: https://doi.org/10.1177/1464884920915371
Mitchelstein, E., Boczkowski, P., Tenenboim, K., Hayashi, K., Villi, M., y Kligler, N. (2020). Incidentality on a continuum: A comparative conceptualization of incidental news consumption. Journalism, 21(8), 1136–1153. https://doi.org/10.1177/1464884920915355 DOI: https://doi.org/10.1177/1464884920915355
Moreno-Moreno, E., y Sanjurjo-San-Martín, E.L. (2020). Consumo selectivo de las marcas periodísticas en España: confianza, orientación política y grado de consumo digital. El Profesional de la información, 29(5), 1-13. https://doi.org/10.3145/epi.2020.sep.24 DOI: https://doi.org/10.3145/epi.2020.sep.24
Nazaruk, T. (2022). Subscribe and Follow. Telegram and Responsive Archiving the War in Ukraine. Sociologica, 16(2), 217–226. https://doi.org/10.6092/issn.1971-8853/15339
Pasqualli, M. (2021). Telegram y Signal registran más descargas que WhatsApp en Latinoamérica. Statista. https://es.statista.com/grafico/23928/descargas-de-telegram-signal-y-whatsapp-en-latinoamerica/
Pavlik, J. (2022). The Russian War in Ukraine and the Implications for the News Media. Athens Journal of Mass Media and Communications, 8, 1-17. https://doi.org/10.30958/ajmmc.X-Y-Z
Plaisance, P.L. (2007). Transparency: An assessment of the Kantian roots of a key element in media ethics practice. Journal of mass media ethics, 22 (2-3), 187–207. https://doi.org/10.1080/08900520701315855 DOI: https://doi.org/10.1080/08900520701315855
Salikov, A. (2019). Telegram as a means of political communication and its use by Russia’s ruling elite. Politologija, 95(3), 83–110. https://doi.org/10.15388/Polit.2019.95.2 DOI: https://doi.org/10.15388/Polit.2019.95.6
Sánchez, H., y Sánchez, M. (2017). Bots as news service and emotional connectivity with the audience. The case of Politibot. Doxa, 25, 51-68. https://acortar.link/Y5j5Kv
Sánchez, H., y Martos Moreno, J. (2020). Telegram as a tool for journalists: Perception and use. Revista de Comunicación, 19(2), 246-261 https://doi.org/10.26441/RC19.2-2020-A14 DOI: https://doi.org/10.26441/RC19.2-2020-A14
Sánchez-Gonzales, H. M. & Martos-Moreno, J. (2023). Producción y distribución de noticias de los medios de comunicación en Telegram.
Communication & Society, 36(1), 95-112. https://
revistas.unav.edu/index.php/communication-and-society/article/view/42316.
Schäfer, S. (2023). Incidental news exposure in a digital media environment: a scoping review of recent research. Annals of the International Communication Association, 47(2), 242–260. https://doi.org/10.1080/23808985.2023.2169953 DOI: https://doi.org/10.1080/23808985.2023.2169953
Scheffauer, R., Durotoye, T., & Gil De Zúñiga, H. (2023). Incidental news exposure and political consumerism – exploring nuances. Telematics and Informatics, 84, 102044. https://doi.org/10.1016/j.tele.2023.102044 DOI: https://doi.org/10.1016/j.tele.2023.102044
Statista. (2020). Number of monthly active Telegram users worldwide from March 2014 to April 2020. https://acortar.link/sz7ntN
Statista. (2021). Most popular social networks worldwide as of April 2021, ranked by number of active users. https://acortar.link/rFp82M
Statista (2023). Number of monthly active Telegram users worldwide from March 2014 to July 2023. https://acortar.link/sz7ntN
Sutikno, T., Handayani, L., Stiawan, D., Riyadi, A. M., y Subroto, I. M. I. (2016). WhatsApp, Viber and Telegram: which is the best for instant messaging? International journal of electrical and computer engineering, 6(3), 909-914. http://doi.org/10.11591/ijece.v6i3.pp909-914 DOI: https://doi.org/10.11591/ijece.v6i3.pp909-914
Taras, D., y Waddell, C. (2012). How Canadians Communicate, IV: Media and Politics. Athabasca University Press. DOI: https://doi.org/10.15215/aupress/9781926836812.01
Tejedor, S., Portales-Oliva, M., Carniel-Bugs, R., y Cervi, L. (2021). Journalism Students and Information Consumption in the Era of Fake News. Media and Communication, 9(1), 338-350. https:/doi.org/10.17645/mac.v9i1.3516 DOI: https://doi.org/10.17645/mac.v9i1.3516
Telemadrid. (2023, 6 marzo). WhatsApp cambiará sus términos de uso para cumplir la normativa europea. Telemadrid. https://acortar.link/JTliHa
Vara-Miguel, A. (2018). Confianza en noticias y fragmentación de mercado: el caso español. Comunicació: Revista de recerca i d’anàlisi, 35(1), 95-113. https://doi.org/10.2436/20.3008.01.168
Varona-Aramburu, D., Sánchez-Martín, M., y Arrocha, R. (2017). Consumo de información política en dispositivos móviles en España: caracterización del usuario tipo y su interacción con las noticias. El profesional de la Información, 26(4), 641-648. https://doi.org/10.3145/epi.2017.jul.08 DOI: https://doi.org/10.3145/epi.2017.jul.08
Westlund, O. (2015). News consumption in an age of mobile media: Patterns, people, place, and participation. Mobile media & communication, 3(2), 151-159. https://doi.org/10.1177/2050157914563369 DOI: https://doi.org/10.1177/2050157914563369
Format
License
In order to support the global exchange of knowledge, the journal Estudios sobre el Mensaje Periodístico is allowing unrestricted access to its content as from its publication in this electronic edition, and as such it is an open-access journal. The originals published in this journal are the property of the Complutense University of Madrid and any reproduction thereof in full or in part must cite the source. All content is distributed under a Creative Commons Attribution 4.0 use and distribution licence (CC BY 4.0). This circumstance must be expressly stated in these terms where necessary. You can view the summary and the complete legal text of the licence.





