The Community Manager in leading companies in Spain: an approach to their training and employment situation

Abstract

The number of companies developing their presence in Social Media is growing. As a consequence, new professional profiles have appeared. Nowadays the Community Manager is the most known. This research is aimed at analysing the profession of Community Manager in leading companies in Spain. Therefore, following a quantitative descriptive methodology based on the survey, this research aims to obtain data about the employment situation of these professionals as well as their training and their connection to the field of communication and public relations. The results obtained show that they are employees with a certain stability and seniority in their companies, linked to the field of communication, especially journalism, and who have undergone a process of retraining.