Estudio de satisfacción de usuarios en la red de Bibliotecas del Instituto Cervantes

  • Irene Martín-montalvo
DOI:
Keywords: User satisfaction, User studies, Library services evaluation

Abstract

It presents a study about the users satisfaction made in July 2006 in order to provide qualitative data for the elaboration of the Plan Director de la Red de Bibliotecas del Instituto Cervantes. The article summarises the used methodology and the analysis of the most relevant results, their possible causes and consequences. The annex includes the survey used for the study.
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Published
2008-03-19
How to Cite
Martín-montalvo, I. (2008). Estudio de satisfacción de usuarios en la red de Bibliotecas del Instituto Cervantes. Revista General de Información Y Documentación, 17(2), 9-30. https://revistas.ucm.es/index.php/RGID/article/view/RGID0707220009A
Issue
Vol. 17 No. 2 (2007)
Section
Articles

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