Medeiros Neto, Benedito and Antonio Miranda. “Impacts of the workshops, qualifying and mediation of multipliers and sessions with users of digital inclusion programs in Brazil: an assessment from a multivariate analysis”. Revista General de Información y Documentación, vol. 21, vol. 21, 2012, pp. 13-37, doi: https://doi.org/10.5209/rev_RGID.2011.v21.37426.