M. D. L. O. . Hernández López, «Affiliative Strategies to Manage Rapport in Spanish and British Medical Consultations», EIUC, vol. 17, pp. 37–56, oct. 2009, Accedido: dic. 06, 2025. Disponible en: https://revistas.ucm.es/index.php/EIUC/article/view/EIUC0909110037A