1.
Hernández López, María De La O. 2009. Affiliative Strategies to Manage Rapport in Spanish and British Medical Consultations. Estudios Ingleses de la Universidad Complutense 17, 37–56. Retrieved December 6, 2025 from https://revistas.ucm.es/index.php/EIUC/article/view/EIUC0909110037A